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 FAQ

Frequently asked questions

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 HOW DO I BOOK AN APPOINTMENT?

Once you have an idea if the design you’d like, check out our artists and see if their work aligns with your preferred style. you can then fill out a submission form by clicking “Request an appointment”and fill out the fields in detail, This will let us process your request quickly and efficiently. We will respond to your request within 48 hours.


HOW OLD DO I HAVE TO BE TO GET A TATTOO?

You must be at least 19 years of age to get a tattoo without parental consent, and you will have to present at least 1 piece of Government official ID when you arrive to your appointment. We have a minimum age policy of 18 years old, given that you have parental consent.


CAn I bring someone with me?

Bringing moral support for the tattoo is understandable! However,
please try to attend your appointment alone or limit the amount of visitors (1) as we have limited space available to accommodate within the studio when artists are working!
Visitors will have to stay within the front seating area in order to maintain a hygienic environment.

If you are unsure, please reach out prior to your appointment regarding guests. no minors are allowed.


HOW CAN I GET A PRICE QUOTE?

The best way to get an accurate price range is by booking a free consultation with an artist. We offer in-person or over the phone consultations.
In order for us to provide a quote, we need to consider the subject, size, placement on the body, detail etc.

You are also welcome to come into the shop and talk to one of our managers or artists- if they’re available. We’re always more than happy to help get you the information you need.


HOW DO I SCHEDULE A WALK-IN APPOINTMENT?

Generally our resident artists book big projects a few months in advance.
The term “walk-in” means you don’t need an appointment. They will be offered on a first-come, first-served basis with cancellation availability permitting.
We will do our best to accommodate your request. Feel free to call us or fill out the submission form for a small tattoo appointment availability.
our artists frequently have free gaps between or after sessions where you can be booked in!


DOES IT HURT?

Yes! But in the best possible way. Your brain releases endorphins when you go through pain but your body loves endorphins. So yes, it hurts but you’ll kinda like it. 


HOW LONG DOES A TATTOO TAKE TO HEAL?

It takes two weeks to “heal,” but it can takes months for the skin to fully regenerate. 


HOW DO I CARE FOR MY NEW TATTOO?

Every shop has their own recommended care methods. You will be given an instruction sheet after you’ve been tattooed, you can also find it on our website under the After Care tab.


WHAT FORMS OF PAYMENT ARE ACCEPTED?

We accept cash, etransfer, debit and credit.


DO I NEED TO LEAVE A DEPOSIT IF I DECIDE TO SCHEDULE AN APPOINTMENT?

Yes, A deposit is required. Deposit amount will vary depending on the artist and project.
This amount will be taken off of the total cost of the tattoo during the final hours.


CAN I GET A REFUND ON MY DEPOSIT IF I CANNOT MAKE THE APPOINTMENT?

Deposits are NON REFUNDABLE and NON TRANSFERRABLE and will be applied to the final hour of your tattoo.

If you want to postpone your appointment, we require 7 days notice - one week notice before your session to inform us.
Otherwise, if you are rescheduling after the 7 day - (one week mark) you will lose your deposit depending on the amount of effort and time the artist has already put into your design when you provide the notice to reschedule.
Each client is subject to 2 reschedules per project. incase of health or medical EMERGENCY, please reach out to the studio immediately. in this case proof will be required for reschedules.


CAN I CHANGE MY DESiGN?

Design changes can be made given it is within the range of styles that the original artist specializes in.
The studio must be notified of any design changes at least 3 days notice - 72 hours notice before the appointment.
Please note if the alterations you wish to make to the design are quite significant, your appointment may need to be rescheduled to a later date and you may be charged an additional drawing fee.


When do I get to see my design?

Our artists do not send out their designs prior to the appointment. This is to avoid their artwork being copied or sold. 

If you would like, you’re welcome to come in 10 minutes early to your appointment to view the design! 
You can discuss with the artist then any alterations you may want before getting tattooed :) 

The purpose of our client interactions/emails/texts/phone calls + artist consultations is to ensure that everyone is on the same page prior to being booked in!


HOW SHOULD I PREPARE FOR MY TATTOO?

We recommend that you eat a good full meal before you come in. remember to stay hydrated. If you start to feel dizzy, have a drink. Sugar is your friend in this situation.
Coming to get tattooed on an empty stomach is a recipe for passing out. 
It’s best not to party the night before because alcohol can increase bleeding for up to 24 hours.
Blood also dilutes our pigments, affecting both the appearance of your tattoo as well as the healing process. 
Remember to stay calm and cool. you’re in good hands. There’s nothing to stress over, it will be enjoyable!